Comments on: Virgin Media CEO attacks net neutrality

By: Dave Heger

Dave Heger — Tue, 15 Apr 2008 06:46:05 +0000

Why is anyone really surprised at Virgin Media’s attempt to exploit any possible avenue in order to increase their profits? THAT IS WHAT THEY DO! Anyone that believes all their PR about ‘giving the customer what they want’ is living in cloud cuckoo land. Virgin Media do no give a damn about their customers – all they are interested in is PROFIT AND CONTROL.

By: Gordon

Gordon — Mon, 14 Apr 2008 17:50:36 +0000

Yup, I’m a Virgin customer. A happy one. Then I read this.

Meh.

By: Daniel Davies

Daniel Davies — Mon, 14 Apr 2008 09:23:22 +0000

I think the way Virgin are going is pretty disgusting, which is a real shame as I’ve always quite liked Virgin (as far as corporates go, they were one of the ‘better’ ones). As a Telewest customer I believed I had the best Internet connection in the UK, but since Virgin have taken over I’m seriously considering a BT line with bethere Internet.

By: Dave C

Dave C — Mon, 14 Apr 2008 06:55:45 +0000

2) Virgin’s customers are “content providers”.

Absolutely! ISP’s appear to be coming to the conclusion that customers are a revenue source rather than an important part of a two-way interaction with the internet.

By: Jez

Jez — Mon, 14 Apr 2008 06:45:01 +0000

“… can’t get close … they need you to spend …”

Oh, for the ability to proof my own words before pressing Submti.

By: Jez

Jez — Mon, 14 Apr 2008 06:43:28 +0000

Number one reason why it’s a silly thing to say is that it’s arse-backwards. *I* am the Virgin customer, not these “content providers”. I’m paying Virgin for a pipe not a series of (different sized) tubes. That’s what I signed up for, so that’s what I expect to get.

Unfortunately, I don’t think moving to another provider is really an alternative. The ADSL providers can’t close to cable in terms of speed, plus they need to spend money on a BT phone line for the priviledge. BT’s own offering, for example, costs the same as Virgin, requires a phone, and is capped at 5Gb a month.

I might be unhappy with Virgin, but I’m not *so* unhappy I’ll move to something worse.