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	<title>Comments on: A very long post about Waterstones.com</title>
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		<title>By: Pete Ashton</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2291</link>
		<dc:creator>Pete Ashton</dc:creator>
		<pubDate>Sun, 14 Jan 2007 06:28:11 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2291</guid>
		<description>Emma.

If you&#039;re looking for a good stop-gap job where you&#039;ll be working with interesting people then you can&#039;t go wrong with Waterstone&#039;s. If, however, you want to be a career bookseller in the old school sense then that&#039;s another matter. 

Basic pay will be minimum wage, possibly a few pence over. Don&#039;t expect to get rich!
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		<content:encoded><![CDATA[<p>Emma.</p>
<p>If you&#8217;re looking for a good stop-gap job where you&#8217;ll be working with interesting people then you can&#8217;t go wrong with Waterstone&#8217;s. If, however, you want to be a career bookseller in the old school sense then that&#8217;s another matter. </p>
<p>Basic pay will be minimum wage, possibly a few pence over. Don&#8217;t expect to get rich!</p>
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		<title>By: Emma</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2290</link>
		<dc:creator>Emma</dc:creator>
		<pubDate>Sun, 14 Jan 2007 04:34:15 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2290</guid>
		<description>So you wouldn&#039;t suggest working for Waterstones then? :P 

I&#039;ve just printed off an application form. I&#039;m in my last year of University and I&#039;m looking for a job to get me by until i decide what my next step is going to be! 

What i was wondering was, is what they pay you pay the hour for working there. I&#039;ve been on the site and also on the net and tried to research it but I can&#039;t seem to find the hourly rate of pay anywhere. Could you let me know by any chance?

Get back to me, because then i&#039;ll know whether I should bother applying or whether i should just screw up the application right now!</description>
		<content:encoded><![CDATA[<p>So you wouldn&#8217;t suggest working for Waterstones then? :P </p>
<p>I&#8217;ve just printed off an application form. I&#8217;m in my last year of University and I&#8217;m looking for a job to get me by until i decide what my next step is going to be! </p>
<p>What i was wondering was, is what they pay you pay the hour for working there. I&#8217;ve been on the site and also on the net and tried to research it but I can&#8217;t seem to find the hourly rate of pay anywhere. Could you let me know by any chance?</p>
<p>Get back to me, because then i&#8217;ll know whether I should bother applying or whether i should just screw up the application right now!</p>
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		<title>By: Al</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2289</link>
		<dc:creator>Al</dc:creator>
		<pubDate>Sun, 31 Dec 2006 15:33:02 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2289</guid>
		<description></description>
		<content:encoded><![CDATA[<p>I buy quite a lot of books, and I&#8217;m getting more and more fed up with Waterstones.</p>
<p>I buy regularly at Border&#8217;s, and occasionally get a discount voucher on my till receipt for a future purchase. In addition, I am on a Borders mailing list and get regular voucher offers by e-mail. All of these offers are valid for any book.</p>
<p>The Waterstone&#8217;s Christmas voucher book is very poor. Virtually all the offers are for specific books, the sort that I wouldn&#8217;t want anyway.</p>
<p>Yesterday I found my local Waterstone&#8217;s had stickered an out-of-date edition of a book I wanted with &#8220;£4 off&#8221;. I asked if the discount could be transferred to the latest edition and was told flatly &#8220;no&#8221;. I suppose the idea is that customers will buy up the out of date books, and will probably not even realise that a newer edition is available further along on the same shelf.</p>
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		<title>By: Dave Shelton</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2288</link>
		<dc:creator>Dave Shelton</dc:creator>
		<pubDate>Fri, 27 Oct 2006 16:15:31 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2288</guid>
		<description>Blackwells expanded a bit a few years back in that they bought up the (extremely well-established and with links to the university) Heffers stores here in Cambridge. I don&#039;t know how that&#039;s working out for them but I&#039;d assume they must have been in a position of some strength to buy them up in the first place. I can&#039;t speak for the quality of staff as I seldom shop there myself but I would imagine that they&#039;re as awash with post-graduates as they ever were. Actually, way back, when I was working for Dillons ,there was a time when Cambridge had Heffers, Dillons and Waterstones all with huge stores in town. Rumour had it that you couldn&#039;t get a job at Heffers unless you had a degree. Then when you met a member of Heffers staff and they found you worked at Dillons they&#039;d say &quot;Oh really? Is it true you have to have a degree to work there?&quot; And other people had heard the same about Waterstones. All bullshit, obviously, but there really were some brilliant minds (and some characters so flawed they should never have been let near the public) knocking about in all three stores.</description>
		<content:encoded><![CDATA[<p>Blackwells expanded a bit a few years back in that they bought up the (extremely well-established and with links to the university) Heffers stores here in Cambridge. I don&#8217;t know how that&#8217;s working out for them but I&#8217;d assume they must have been in a position of some strength to buy them up in the first place. I can&#8217;t speak for the quality of staff as I seldom shop there myself but I would imagine that they&#8217;re as awash with post-graduates as they ever were. Actually, way back, when I was working for Dillons ,there was a time when Cambridge had Heffers, Dillons and Waterstones all with huge stores in town. Rumour had it that you couldn&#8217;t get a job at Heffers unless you had a degree. Then when you met a member of Heffers staff and they found you worked at Dillons they&#8217;d say &#8220;Oh really? Is it true you have to have a degree to work there?&#8221; And other people had heard the same about Waterstones. All bullshit, obviously, but there really were some brilliant minds (and some characters so flawed they should never have been let near the public) knocking about in all three stores.</p>
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		<title>By: Jane</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2287</link>
		<dc:creator>Jane</dc:creator>
		<pubDate>Thu, 26 Oct 2006 16:40:38 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2287</guid>
		<description>Very interesting reading, has anybody got  anything on Backwells? or are they not in the race anymore? it was always a case of OXFORD is theirs but when i left they had decided to go the till jockey way for new staff!!! shame, some really good members of staff with lots of information about books are not going tobe around for ever!!!</description>
		<content:encoded><![CDATA[<p>Very interesting reading, has anybody got  anything on Backwells? or are they not in the race anymore? it was always a case of OXFORD is theirs but when i left they had decided to go the till jockey way for new staff!!! shame, some really good members of staff with lots of information about books are not going tobe around for ever!!!</p>
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		<title>By: Paulhd</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2286</link>
		<dc:creator>Paulhd</dc:creator>
		<pubDate>Mon, 23 Oct 2006 04:19:52 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2286</guid>
		<description>Well, you&#039;ll have to go back in to find out:)
Books recommendations from men in pubs? Sound like the Gregson or the John O&#039;Gaunt.</description>
		<content:encoded><![CDATA[<p>Well, you&#8217;ll have to go back in to find out:)<br />
Books recommendations from men in pubs? Sound like the Gregson or the John O&#8217;Gaunt.</p>
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		<title>By: looby</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2285</link>
		<dc:creator>looby</dc:creator>
		<pubDate>Sun, 22 Oct 2006 19:31:10 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2285</guid>
		<description>I agree one should try to get as much information as posible, but Sometimes I don&#039;t have all that information though - I mean, yesterday I got the title of a book off a man in a pub, and I think author and title should be enough.

I know that in Lancaster public library they just check for book details on Amazon,because it&#039;s easier to use than their own catalogue!

What I really wanted to draw everyone&#039;s attention to though was a fablous quote in the Guardian yesterday.

Someone (like may of us I suppose, who are realising rather guiltily that we&#039;ve not read any Orhun Pamuk) went in and got a copy of Snow from Border.

&quot;I suppose you&#039;re selling a lot of this at the moment&quot;, he said.
Sales assistant: &quot;Er, no, not really. Why?&quot;

I *hope* that wouldn&#039;t happen in Waterstones.</description>
		<content:encoded><![CDATA[<p>I agree one should try to get as much information as posible, but Sometimes I don&#8217;t have all that information though &#8211; I mean, yesterday I got the title of a book off a man in a pub, and I think author and title should be enough.</p>
<p>I know that in Lancaster public library they just check for book details on Amazon,because it&#8217;s easier to use than their own catalogue!</p>
<p>What I really wanted to draw everyone&#8217;s attention to though was a fablous quote in the Guardian yesterday.</p>
<p>Someone (like may of us I suppose, who are realising rather guiltily that we&#8217;ve not read any Orhun Pamuk) went in and got a copy of Snow from Border.</p>
<p>&#8220;I suppose you&#8217;re selling a lot of this at the moment&#8221;, he said.<br />
Sales assistant: &#8220;Er, no, not really. Why?&#8221;</p>
<p>I *hope* that wouldn&#8217;t happen in Waterstones.</p>
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		<title>By: Paulhd</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2284</link>
		<dc:creator>Paulhd</dc:creator>
		<pubDate>Sun, 22 Oct 2006 00:25:42 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2284</guid>
		<description>Bringing plenty info is not just helpful but really important if you want to make sure you get the correct book. Many booksellers really do mentally retain an awful lot of titles (thanks for the recognition &#039;no name who is probably a bookseller&#039;) but it seems a bit much to expect them to know something very specific just because you want them too. I&#039;ve lost count of the amount of times customers have given me incorrect details or ridiculously vague ones.
Sorry to hear that you don&#039;t shop at Waterstone&#039;s anymore Looby and hope you come back, but if it&#039;s due to paying in advance I hope you&#039;ll understand that it&#039;s something all the branches had to do due to customers not buying books they ordered. I used to work at Ottakar&#039;s and they had much the same problem.
Sorry for sort of hijacking the blog!</description>
		<content:encoded><![CDATA[<p>Bringing plenty info is not just helpful but really important if you want to make sure you get the correct book. Many booksellers really do mentally retain an awful lot of titles (thanks for the recognition &#8216;no name who is probably a bookseller&#8217;) but it seems a bit much to expect them to know something very specific just because you want them too. I&#8217;ve lost count of the amount of times customers have given me incorrect details or ridiculously vague ones.<br />
Sorry to hear that you don&#8217;t shop at Waterstone&#8217;s anymore Looby and hope you come back, but if it&#8217;s due to paying in advance I hope you&#8217;ll understand that it&#8217;s something all the branches had to do due to customers not buying books they ordered. I used to work at Ottakar&#8217;s and they had much the same problem.<br />
Sorry for sort of hijacking the blog!</p>
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		<title>By: looby</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2283</link>
		<dc:creator>looby</dc:creator>
		<pubDate>Thu, 19 Oct 2006 16:48:23 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2283</guid>
		<description>I went to waterstones here in Lancaster once and asked for a book by Wladislaw Szpilman.  I was enorously impressed when she wrote the full name down correctly.  In any other bookshop round here, they can&#039;t cope with anything more obscure than Being Jordan.

I dont go there any more since they started asking you to pay for your book in advance.  If it&#039;s coming from America that can take weeks and weeks.

And over the past year or so I&#039;ve found that real bookshops seems to require more and more information before they &quot;can find it on the system&quot;. Now, I&#039;ve learned to go armed with Author, title, ISBN number, publisher, publishing date, where reviewed and my inside leg measurement.</description>
		<content:encoded><![CDATA[<p>I went to waterstones here in Lancaster once and asked for a book by Wladislaw Szpilman.  I was enorously impressed when she wrote the full name down correctly.  In any other bookshop round here, they can&#8217;t cope with anything more obscure than Being Jordan.</p>
<p>I dont go there any more since they started asking you to pay for your book in advance.  If it&#8217;s coming from America that can take weeks and weeks.</p>
<p>And over the past year or so I&#8217;ve found that real bookshops seems to require more and more information before they &#8220;can find it on the system&#8221;. Now, I&#8217;ve learned to go armed with Author, title, ISBN number, publisher, publishing date, where reviewed and my inside leg measurement.</p>
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		<title>By: Anonymous</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2282</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Fri, 13 Oct 2006 07:08:04 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2282</guid>
		<description>Fair points...but you failed to mention that ALL retail apart from the giant multichannel supermarkets are flailing because of online sales (including music, clothes, electrical goods, toys, the whole lot). 
So their losses are in line with the average, and yeah, they&#039;ve gone after the bestseller market. Can you blame them? In today&#039;s media-dominated Britain, everyone sees books advertised on Richard &amp; Judy, and Heat...so it would be stupid for them to throw away the easy sales.

If you&#039;ve worked for Waterstones, as I once did, then you know that range is due to two things...budget - if they don&#039;t make much money, they can&#039;t increase their range much and take a chance on new things; section buyers - if there&#039;s noone buying for computer books, they are all ordered automatically according to sales or scale outs or by the reps. So, it&#039;s really about passion for books, and knowledge that sets them apart. Have you BEEN to a Borders...they have nowhere near the number of knowledgeable staff  as W.  People who work in a bookshop usually do have a love of books...it&#039;s unusual for them not to. It&#039;s not like Argos, or John Lewis...if you don&#039;t like books, you&#039;re unlikely to apply for a job there. Walk into any W, and ask a bookseller to reccomend something off the top of their head, and be amazed when they don&#039;t just reel off a bestsellers list. After all, word of mouth reccomendations are how quality authors get sales of their books. I&#039;m sick to death of crap authors thinking they&#039;re losing out...why should someone else do all the work for you in promoting ANOTHER Tolkienesque fantasy book?

I still think W has the staff and passion to turn it around, and it looks like they&#039;re doing it. They are not a faceless conglomerate, they are a business AND  a bookshop.</description>
		<content:encoded><![CDATA[<p>Fair points&#8230;but you failed to mention that ALL retail apart from the giant multichannel supermarkets are flailing because of online sales (including music, clothes, electrical goods, toys, the whole lot).<br />
So their losses are in line with the average, and yeah, they&#8217;ve gone after the bestseller market. Can you blame them? In today&#8217;s media-dominated Britain, everyone sees books advertised on Richard &#038; Judy, and Heat&#8230;so it would be stupid for them to throw away the easy sales.</p>
<p>If you&#8217;ve worked for Waterstones, as I once did, then you know that range is due to two things&#8230;budget &#8211; if they don&#8217;t make much money, they can&#8217;t increase their range much and take a chance on new things; section buyers &#8211; if there&#8217;s noone buying for computer books, they are all ordered automatically according to sales or scale outs or by the reps. So, it&#8217;s really about passion for books, and knowledge that sets them apart. Have you BEEN to a Borders&#8230;they have nowhere near the number of knowledgeable staff  as W.  People who work in a bookshop usually do have a love of books&#8230;it&#8217;s unusual for them not to. It&#8217;s not like Argos, or John Lewis&#8230;if you don&#8217;t like books, you&#8217;re unlikely to apply for a job there. Walk into any W, and ask a bookseller to reccomend something off the top of their head, and be amazed when they don&#8217;t just reel off a bestsellers list. After all, word of mouth reccomendations are how quality authors get sales of their books. I&#8217;m sick to death of crap authors thinking they&#8217;re losing out&#8230;why should someone else do all the work for you in promoting ANOTHER Tolkienesque fantasy book?</p>
<p>I still think W has the staff and passion to turn it around, and it looks like they&#8217;re doing it. They are not a faceless conglomerate, they are a business AND  a bookshop.</p>
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		<title>By: Pete Ashton</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2281</link>
		<dc:creator>Pete Ashton</dc:creator>
		<pubDate>Tue, 10 Oct 2006 22:20:42 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2281</guid>
		<description>&lt;a href=&quot;http://smithylad.typepad.com/salesmonkey/2006/10/pete_ashton_on_.html&quot; rel=&quot;nofollow&quot;&gt;Nice follow on post at Salesmonkey&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p><a href="http://smithylad.typepad.com/salesmonkey/2006/10/pete_ashton_on_.html" rel="nofollow">Nice follow on post at Salesmonkey</a></p>
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		<title>By: Clare</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2280</link>
		<dc:creator>Clare</dc:creator>
		<pubDate>Mon, 09 Oct 2006 15:03:09 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2280</guid>
		<description>In the context of this discussion, the email I received this morning from the Society of Authors is interesting:

&quot;the Managing Director of Waterstone&#039;s, Gerry Johnson, has kindly agreed that members of the Society will be entitled to a 10% discount on all book purchases&quot;</description>
		<content:encoded><![CDATA[<p>In the context of this discussion, the email I received this morning from the Society of Authors is interesting:</p>
<p>&#8220;the Managing Director of Waterstone&#8217;s, Gerry Johnson, has kindly agreed that members of the Society will be entitled to a 10% discount on all book purchases&#8221;</p>
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		<title>By: Russ L</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2279</link>
		<dc:creator>Russ L</dc:creator>
		<pubDate>Mon, 09 Oct 2006 00:24:31 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2279</guid>
		<description>So what&#039;s that much nicer about Borders, then (since two people have said they find it thus)?

Like Tom I&#039;ve only ever been in the Bullring branch, but compared to any Waterstones branch that&#039;s definitely the one that really &lt;i&gt;feels&lt;/i&gt; like a chain shop to me.</description>
		<content:encoded><![CDATA[<p>So what&#8217;s that much nicer about Borders, then (since two people have said they find it thus)?</p>
<p>Like Tom I&#8217;ve only ever been in the Bullring branch, but compared to any Waterstones branch that&#8217;s definitely the one that really <i>feels</i> like a chain shop to me.</p>
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		<title>By: Tom</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2278</link>
		<dc:creator>Tom</dc:creator>
		<pubDate>Sun, 08 Oct 2006 22:08:04 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2278</guid>
		<description>Im suprised to find that Waterstones are indeed selling books themselfs, I wonder how much money they would have make being a branded reseller vs selling books themselfs, clearly someone with a pie chart has convinced them that it&#039;s a lot more but I&#039;m not sure.

Ben makes an interesting point about eBay, Amazon does this with the whole Marketplace thing. Clearly Waterstones should strike a deal with eBay and build a join venture, oh an while were talking about things Waterstones will never do, I suggest they sponsoring &lt;a href=&quot;http://www.bookcrossing.com/&quot; rel=&quot;nofollow&quot;&gt;Bookcrossing&lt;/a&gt; and give away free books. 

I don&#039;t think Watersones get it, and you know I&#039;ve only been in one Borders (in the bullring) but it was pretty obvious that they do. It&#039;s a little bit more expensive but it&#039;s an awfully nicer experience, plus they have all those rare magazines that you can&#039;t find anywhere.</description>
		<content:encoded><![CDATA[<p>Im suprised to find that Waterstones are indeed selling books themselfs, I wonder how much money they would have make being a branded reseller vs selling books themselfs, clearly someone with a pie chart has convinced them that it&#8217;s a lot more but I&#8217;m not sure.</p>
<p>Ben makes an interesting point about eBay, Amazon does this with the whole Marketplace thing. Clearly Waterstones should strike a deal with eBay and build a join venture, oh an while were talking about things Waterstones will never do, I suggest they sponsoring <a href="http://www.bookcrossing.com/" rel="nofollow">Bookcrossing</a> and give away free books. </p>
<p>I don&#8217;t think Watersones get it, and you know I&#8217;ve only been in one Borders (in the bullring) but it was pretty obvious that they do. It&#8217;s a little bit more expensive but it&#8217;s an awfully nicer experience, plus they have all those rare magazines that you can&#8217;t find anywhere.</p>
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		<title>By: Paulhd</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2277</link>
		<dc:creator>Paulhd</dc:creator>
		<pubDate>Sun, 08 Oct 2006 22:01:34 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2277</guid>
		<description>Well, I still work for Waterstone&#039;s so I&#039;m not going to really comment even though I enjoyed the post. But it is true that retail is changing, and bookselling is changing even moreso. Whenever I read people&#039;s thoughts about Waterstone&#039;s lately I do tend to bristle a little as not only do people (not neccessarily Pete) often miss the mark.
As for Abe, I know someone who sold through them and hated it as they made so little money after Abe&#039;s charges that they had to get a pretty full part time job, the changes to post charges didn&#039;t help.</description>
		<content:encoded><![CDATA[<p>Well, I still work for Waterstone&#8217;s so I&#8217;m not going to really comment even though I enjoyed the post. But it is true that retail is changing, and bookselling is changing even moreso. Whenever I read people&#8217;s thoughts about Waterstone&#8217;s lately I do tend to bristle a little as not only do people (not neccessarily Pete) often miss the mark.<br />
As for Abe, I know someone who sold through them and hated it as they made so little money after Abe&#8217;s charges that they had to get a pretty full part time job, the changes to post charges didn&#8217;t help.</p>
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		<title>By: Clare</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2276</link>
		<dc:creator>Clare</dc:creator>
		<pubDate>Sun, 08 Oct 2006 19:21:35 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2276</guid>
		<description>Incidentally, now that all ordering is done centrally, I&#039;ve found it impossible to interest two of my local Waterstone&#039;s branches in stocking my books, despite the fact that 20 of my colleagues had a definite interest in buying my book from the store next to our office. They did indeed buy it in the end, but from the friendly independent store down the road, because Waterstone refused to stock it (and I promise I was very nice about it all - I don&#039;t do arsey). It may just be that my book was too niche, but I suspect they simply won&#039;t feature local-interest stuff any more unless it&#039;s being covered nationwide.</description>
		<content:encoded><![CDATA[<p>Incidentally, now that all ordering is done centrally, I&#8217;ve found it impossible to interest two of my local Waterstone&#8217;s branches in stocking my books, despite the fact that 20 of my colleagues had a definite interest in buying my book from the store next to our office. They did indeed buy it in the end, but from the friendly independent store down the road, because Waterstone refused to stock it (and I promise I was very nice about it all &#8211; I don&#8217;t do arsey). It may just be that my book was too niche, but I suspect they simply won&#8217;t feature local-interest stuff any more unless it&#8217;s being covered nationwide.</p>
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		<title>By: Clare</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2275</link>
		<dc:creator>Clare</dc:creator>
		<pubDate>Sun, 08 Oct 2006 19:17:22 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2275</guid>
		<description>&quot;Robert Topping in the Deansgate branch&quot;

Yup. All our friends ran away from Mr Topping, too. Although in his favour they will say that he resisted central ordering and wanted to maintain the distinctive and local flavour that Deansgate had.</description>
		<content:encoded><![CDATA[<p>&#8220;Robert Topping in the Deansgate branch&#8221;</p>
<p>Yup. All our friends ran away from Mr Topping, too. Although in his favour they will say that he resisted central ordering and wanted to maintain the distinctive and local flavour that Deansgate had.</p>
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		<title>By: Dave Shelton</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2274</link>
		<dc:creator>Dave Shelton</dc:creator>
		<pubDate>Sun, 08 Oct 2006 17:09:38 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2274</guid>
		<description>It does seem a bit as if Waterstones are shutting the gate when not only has the horse buggered off but also the stable&#039;s crumbling too. Overextended metaphors aside, maybe I&#039;m naive but I think a lot of Waterstones&#039; current woes essentially stem from the devaluing of the book as an object. Post Net Book Agreement, the chain has increasingly been run by folk who see no difference between a book and a bag of frozen peas - they&#039;re both just commodities to retail. The problem is that now the public think the same way. And so, crucially, do the companies that previously sold frozen peas but not books.

Whether or not Waterstones could have survived in the short term without the demise of the NBA and the rise of discounting we&#039;ll never know, but long term it&#039;s fucking them up good and proper. God knows where they go from here. Amazon beat them for backlist and if they compete with Tesco for price on bestsellers then it&#039;s not as if they&#039;ll actually be making any appreciable profit from those titles (and the authors will make precious little too). That pretty much leaves them with customers who don&#039;t shop online who want a bookshop with a cafe in it and object on principle to the Starbucks in Borders.</description>
		<content:encoded><![CDATA[<p>It does seem a bit as if Waterstones are shutting the gate when not only has the horse buggered off but also the stable&#8217;s crumbling too. Overextended metaphors aside, maybe I&#8217;m naive but I think a lot of Waterstones&#8217; current woes essentially stem from the devaluing of the book as an object. Post Net Book Agreement, the chain has increasingly been run by folk who see no difference between a book and a bag of frozen peas &#8211; they&#8217;re both just commodities to retail. The problem is that now the public think the same way. And so, crucially, do the companies that previously sold frozen peas but not books.</p>
<p>Whether or not Waterstones could have survived in the short term without the demise of the NBA and the rise of discounting we&#8217;ll never know, but long term it&#8217;s fucking them up good and proper. God knows where they go from here. Amazon beat them for backlist and if they compete with Tesco for price on bestsellers then it&#8217;s not as if they&#8217;ll actually be making any appreciable profit from those titles (and the authors will make precious little too). That pretty much leaves them with customers who don&#8217;t shop online who want a bookshop with a cafe in it and object on principle to the Starbucks in Borders.</p>
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		<title>By: Dave C</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2273</link>
		<dc:creator>Dave C</dc:creator>
		<pubDate>Sat, 07 Oct 2006 23:03:08 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2273</guid>
		<description></description>
		<content:encoded><![CDATA[<p>Waterstones did a darn good job of handing the book selling market to Aamzon on a plate. Going in to Waterstones and ordering a book has always been (in my experience) a hellish experience. Why go through that when, with  a few clicks of the mouse, the books come right to my door in about a week. </p>
<p>I have discovered a few gems using Amazon. Looking at the reviews, following links to &#8216;other people also purchased&#8230;&#8217; etc. I love browsing book shops, especially second hand book shops, but Amazon really has got the online market stitched up. Having looked at the Waterstones site, it doesn&#8217;t tempt me away from Aamzon. Maybe if they offered free delivery on ALL orders rather than the same £15 threshold that Amazon has.</p>
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		<title>By: Rob Brewer</title>
		<link>http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/comment-page-1/#comment-2272</link>
		<dc:creator>Rob Brewer</dc:creator>
		<pubDate>Sat, 07 Oct 2006 19:55:33 +0000</pubDate>
		<guid isPermaLink="false">http://peteashton.com/2006/10/a_very_long_post_about_waterstonescom/#comment-2272</guid>
		<description>The Times: &lt;a href=&quot;http://technology.timesonline.co.uk/article/0,,20411-2373314,00.html&quot; rel=&quot;nofollow&quot;&gt;Waterstone&#039;s set to relaunch website&lt;/a&gt;. It says online orders will be delivered from the wholesalers &lt;a href=&quot;http://www.bertrams.com/BertWeb/welcome.jsp&quot; rel=&quot;nofollow&quot;&gt;Bertram Books&lt;/a&gt;.</description>
		<content:encoded><![CDATA[<p>The Times: <a href="http://technology.timesonline.co.uk/article/0,,20411-2373314,00.html" rel="nofollow">Waterstone&#8217;s set to relaunch website</a>. It says online orders will be delivered from the wholesalers <a href="http://www.bertrams.com/BertWeb/welcome.jsp" rel="nofollow">Bertram Books</a>.</p>
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